How to contact us

Dear patient,
Maybe you have any questions or do you need our help? Also, if you have any questions regarding treatment, please contact us today or sign up for an individual consultation with our specialists.

You can also fill out the contact form and we will contact you as soon as possible.

  • First name*
  • Surname*
  • E-Mail*
  • Phone*
  • Age*
  • Your message to us*:
  • From where do you know EuroEyes?*
  • Accept Data Protection Regulations*
  • I hereby certify that I am over 18 years old*


Adjustment and assessment of EuroEyes on coronavirus pandemic management following the press conference of Chancellor Dr. Merkel on March 16, 2020


The main goal is to prevent the spread of the corona virus and to enable the healthcare system to effectively and successfully contain and treat existing infections. The new regulations stipulate that everyday life (“normal work”) is not overridden, but that clear restrictions and safety measures must be observed.

We adapt our approach to the medical and political guidelines on a daily basis.

As a rule, the healing process of an operation can be assessed as unproblematic in a healthy, immunocompetent patient; the probability of the eye being involved is – as far as is known – extremely unlikely. Postoperative aftercare is a medical service and is guaranteed during our office hours.

Understandably, however, we cannot predict the risk of coronavirus infection. Proven cases of infection cannot and must not be treated by us, this requires isolation in the hospital, with ophthalmological care there if necessary.

We are currently asking our patients to include their individual discretion in deciding whether to perform an operation.




Limit social contacts in public areas

A large number of shops and playgrounds are closed. Meetings at church services or similar, in clubs, sport and leisure facilities, adult education centers, music schools and other public and private educational institutions are prohibited.

Care for the population should be ensured

Domestic bus travel and tourist accommodation are prohibited, borders with neighboring countries are checked, and some are closed, while supermarkets and other shops serving people are left open. Goods traffic remains unaffected – even at the borders.

Services continue to take place within the normal framework

Supermarkets, beverage stores, pharmacies, medical supply stores, drugstores, petrol stations, banks, savings banks, post offices, hairdressers, opticians or wholesalers continue to offer their services, so that the supply of the population is guaranteed. Medical practices are open, according to visit regulations, hospitals, preventive and rehabilitation facilities and nursing homes are to be issued.

Bars, museums & cinemas should be closed

Places of public life, bars, clubs, discotheques as well as pubs, theaters, operas, concert halls and museums as well as trade fairs, exhibitions, cinemas, leisure and animal parks, amusement arcades, casinos, brothels and betting shops are closed. For cafeterias, restaurants and hotels the risk of spreading the corona virus is to be reduced by regulating the distance between tables and regulating the number of visitors.

About EuroEyes

The EuroEyes Clinic Group is a globally successful company that was founded 26 years ago in Hamburg and has its headquarters there until today. In addition to locations throughout Germany, EuroEyes is also represented in China and Denmark. The company offers patients the full range of refractive surgery for the correction of visual disorders. Using state-of-the-art eye laser and lens surgery procedures, EuroEyes treats more than 25,000 patients each year with nearsightednessfarsightednessastigmatismpresbyopia or cataract. The treatment enables the start of a life free of glasses and contact lenses without any impairment of visual quality.

Are you also interested in laser eye treatment at EuroEyes or would you like to find out more about us? Then please contact our service or fill out our contact form. We look forward to you!

Contact form (click here)

+49 40 348 09 29 0 – service center in Germany (English, German and Chinese)

Monday to Friday: 08:00 – 20:00
Saturday: 09:00 – 14:00